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Scroll-Group-1.jpg Annual Industry Survey 2022 Report

Telecom infrastructures and the services they enable continue to highlight their undeniable significance in the face of an ever-changing economy and market. Some of the industry’s recent strides can be attributed to the adoption of 5G. Others result from efforts made to deliver seamless connectivity when life shifted during the pandemic. Annual Industry Survey looks at seven specific areas affecting telecoms today. These include 5G, Digital Transformation, BSS Monetisation, Broadband Service Management, Video, IoT, and Open RAN. 


Explore and examine the principal areas affecting telecom operators today and key findings, including:

  • Respondents view the industry’s business outlook for 2023 as positive to very positive

  • A majority believe 5G standalone core will have a materially favourable effect on the adoption of 5G

  • Many report numerous service concepts to monetise as their capabilities evolve, but they find configuration and testing of services challenging

  • A significant number will upgrade existing BSS and charging stack to support new use cases for enterprise and B2B2X

  • Legacy infrastructure is considered the largest barrier to automated zero-touch services

  • Most respondents consider video delivery key for their telecom businesses

  • Healthcare and connected vehicles are the top two most interesting IoT use-cases

  • A majority of respondents either plan to or have already deployed Open RAN commercially

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