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IDC Spotlight Whitepaper: Telco BSS Is Key to Enabling Speed, Agility, and Partner Monetization

Discover how to simplify, unify, and monetize at the speed you need to accelerate operational efficiency and new revenue streams

The telecommunications industry is at a crossroads. For over 20 years, it has struggled to move beyond a basic business model of supporting volume connectivity services. This model has become the victim of its own success.


Stagnant revenue growth has put pressure on telecom operators to transform their commercial models and undertake deep technology changes across their businesses. The transformation imperative goes beyond the deployment of the 5G mobile standard. Success cannot be realized without an overhaul of a telco’s BSS, which manages monetization and customer and partner engagement.


Learn how BSS enables speed, agility, and partner monetization and explore key takeaways, including:

  • IDC calculates that telcos generate 23% of their revenue from B2B services and forecasts a global CAGR of 2.1% from 2021–2026.

  • IDC estimates that the industry could add US$66 billion if it can match the forecasted growth of global B2B ICT spending of 5.3%.

  • Partner monetization models are crucial for generating new high-growth B2B and B2B2X revenue opportunities.

  • Success requires an overhaul of a telco’s BSSs, which manage monetization and customer and partner engagement.


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