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Cuy Móvil and Optiva Case Study

Fast-track your MVNO launch in 90 days with BSS on the public cloud

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Case Study in Numbers

4 Click Onboarding

Subscriber onboarding in 4 steps with

all and only digital channels

Digital CX

Digital onboarding, digital care, build

own plan, cloud native infrastructure

Lean & Agile

Lean and agile BSS system for a

fast-moving, digital born MVNO

Cuy Móvil Delivers End-To-End Digital Customer Experience With Optiva BSS

Hear Mariano de Osma, Cuy Móvil CEO, share his company’s vision. He discusses how Cuy, a digitally-savvy MVNO, leverages cloud-native Optiva BSS Platform to gain a competitive edge in its dynamic market.


In the face of fierce competition, digital lifestyle, and new business opportunities, time to market can make or break an MVNO or a sub-brand. At the same time, managing complex enterprise software and underlying infrastructure can slow your agility and ability to respond to market demands. 


Watch now



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We are lean, techy, agile and we move fast. It is in the core of our strategy, and having Optiva as our partner enables us to deliver on that.

Mariano de Osma

CEO

Cuy Movil

The four step onboarding

Here are the steps of the famous '4 Touch' subcriber onboarding:


First the customer buys the SIM card online and the SIM is delivered to them.


  1. Customer scan a QR code on the card deivered & download Cuy Movil mobile app

  2. Customer scans their finger prints

  3. Selects phone number

  4. Build their own plan



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