Annual Industry Survey 2023 Report

KEY TAKEAWAYS:

• More than half of the industry views the overall business performance of telecoms so far in 2023 as positive.

• Many in the industry are excited about the opportunities that both emerging and more mature technologies will bring to telecoms in the coming year.

• But respondents are divided when it comes to their views on AI, as the technology is either considered a priority investment area or an overhyped piece of tech.

• Looking at threats to business, more than half of respondents identify increased pressure to lower prices and profit margins as the single biggest threat.