TORONTO, June 2, 2015 /CNW/ – Redknee Solutions Inc. (TSX: RKN), a leading provider of real-time monetization and subscriber management software, is pleased to announce another customer to subscribe to Redknee’s cloud-based converged billing and customer care solution. Redknee will support EcoMobile, operating on the Sprint network, with its fully managed, software-as-a-service offering. The new deal adds to the growing number of operators who have selected Redknee’s solution in order to achieve the benefits of its flexible, scalable offering, which provides fast time-to-market and a low-risk investment strategy.
Garvin Garmo, CEO of EcoMobile commented:
“We selected Redknee’s cloud-based billing and customer care solution to support our growth strategy, while minimizing risk, reducing our cost base, and enabling us to launch new services quickly to the market. With Redknee’s end-to-end managed solution we have the flexibility to efficiently manage our customers from activation and retention to full customer care support. Redknee is providing us with fast time to market, which is crucial for EcoMobile to increase market share and drive differentiation and innovation in a competitive environment.”
Lucas Skoczkowski, CEO of Redknee commented:
“EcoMobile is the latest customer to launch Redknee’s cloud-based converged billing solution, which increases our footprint in the US market and adds to the growing portfolio of customers that are selecting Redknee’s cloud solution for greater business agility. This deal signifies Redknee’s leadership in delivering innovative solutions that empower service providers with the greatest flexibility and agility to support their growth strategies, increase revenues and improve the customer experience.”
Redknee’s cloud-based converged billing and customer care solution offers one of the most innovative fully virtualized platforms, enabling Mobile Network Operators (MNOs) or Mobile Virtual Network Operators (MVNOs) to launch a new brand in a matter of weeks. It provides Mobile Virtual Network Enablers (MVNEs) with an agile, flexible and modular suite of solutions on which to build a profitable wholesale business. Service providers can take control of the services and promotions they launch with a real-time billing, rating and charging with integrated policy, promotions, analytics and business intelligence. In addition, service providers can deliver a superior customer experience with the fully integrated customer care and self-care capabilities. Provided as a SaaS offering, Redknee Cloud allows consumer brands or retailers, who may not be experienced in the mobile sector or billing, to concentrate on their sales, marketing and distribution strategies rather than the management of their billing system.
Redknee’s end-to-end, converged billing and customer care solution addresses real-time unified billing, rating and charging for the operator’s data, voice and messaging services. In addition, the Redknee CRM (built on Microsoft Dynamics platform) capabilities provide retail channel and sales enablement tools through its next generation dealer portal and innovative self-care solutions. By leveraging Redknee’s fully managed solution, with 24×7 support, EcoMobile, a US-based MVNO on the Sprint 3G/4G LTE networks, will be able to focus all of its efforts on sales and marketing activities, resulting in the faster acquisition of new subscribers. Redknee will also host and manage the full infrastructure stack supporting the billing and customer care solution, thereby reducing the service provider’s capital and operational expenditure.
Redknee is a leading global provider of innovative software products, solutions and services. Redknee’s award-winning solutions enable service providers to monetize new services, business models and content and to deliver a connected customer experience – through either SaaS or on-premise based solutions. Redknee’s real-time monetization and subscriber management platform provides innovative converged charging, billing, policy management, and customer care solutions for over 200 communications service providers and is supporting service providers to monetize digital services across utilities and smart meters, transportation, connected homes and vehicles, and other enterprises that are emerging from the growing ecosystem of the Internet of Things (IOT). Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
SOURCE Redknee Solutions Inc.